Wulver Support

Need help? Email support@asjitsolutions.com. We reply within 2 business days.

Common questions

I lost my streak — can you restore it?

Streaks are based on calendar days you complete a workout. We can't restore a missed day, but you can rebuild your streak starting today.

How does the free trial work?

The yearly plan includes a 7-day free trial for new subscribers. You won't be charged if you cancel at least 24 hours before the trial ends. Cancel anytime in Settings → your Apple ID → Subscriptions.

How do I cancel my subscription?

On your iPhone: Settings → your Apple ID → Subscriptions → Wulver → Cancel. You keep access until the end of the paid period.

I signed in with Apple but my workouts are gone.

If you used Wulver before signing in with Apple, your data is linked to the device's anonymous account. Signing in with Apple on a different device restores the account your Apple ID is linked to. If something still looks wrong, email us with your user ID (shown on the Profile screen) and we'll sort it out.

How do I delete my account?

In the app: Profile → Delete account. Deletion is immediate and permanent. You can also email support@asjitsolutions.com with the subject "Delete my account" and we'll action it within 7 days. Deleting in the app is instant, so that is the faster route. Note: deleting your account does not cancel an active subscription. Manage that in Settings → Apple ID → Subscriptions.

My plan looks wrong / I want a new plan.

Plans are generated once at onboarding today. Regeneration ships in the next update, and your streak, XP and rank carry straight over. If your plan feels wrong for your level right now, email us and we'll take a look.

Wulver is published by ASJ IT Solutions.